Privacy Policy

Last updated: 15 January 2026

Introduction

trustedpartner B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

Data Controller Information

trustedpartner B.V. is the data controller for the personal data we process. Our company details are:

  • Company Name: trustedpartner B.V.
  • Registration Number: 99561832
  • VAT Number: NL995618327B01
  • Address: Kastanjelaan 185, 2596 BD The Hague, South Holland, Netherlands
  • Email: privacy@trustedpartner.world
  • Phone: +31 70 552 4061

Data Collection

We collect personal data in several ways when you interact with our services. The data we collect includes information you provide directly to us, information collected automatically through our website, and information from third-party sources where legally permitted.

Personal information you provide directly includes your name, email address, phone number, postal address, and any other information you submit through our contact forms, enquiry forms, or during our communications. We also collect information about your property investment preferences, financial requirements (where relevant to our services), and communication preferences.

Information collected automatically includes your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, and other technical information. We use cookies and similar tracking technologies to collect this information, as detailed in our Cookie Policy.

How We Use Your Information

We use your personal data for various purposes based on different legal grounds. How we use your information depends on the services you use and your relationship with us.

We use your data to provide our property investment and management services, including responding to your enquiries, providing consultations, managing your property portfolio, processing transactions, and maintaining our client relationships. We also use your information to improve our services through analysis of website usage, client feedback, and service performance.

For marketing purposes, we may use your information to send you updates about our services, property investment opportunities, market insights, and other relevant communications. You can opt out of marketing communications at any time.

We may also use your data to comply with legal obligations, protect our rights and interests, prevent fraud, and ensure the security of our services and systems.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our comprehensive Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where we need to process your data to comply with legal or regulatory requirements.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, fraud prevention, or direct marketing to existing clients.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as IT support providers, professional advisors, and marketing service providers. All such providers are required to maintain the confidentiality and security of your information.

We may also disclose your information where required by law, to protect our rights or the rights of others, or in connection with a business transfer or merger.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and business requirements. Client information is typically retained for the duration of our business relationship and for seven years thereafter for legal and regulatory compliance purposes. Marketing data is retained until you opt out or we determine it is no longer relevant.

Website analytics and technical data is typically retained for up to 26 months, while cookie data is retained according to the specific retention periods set out in our Cookie Policy.

Your Rights

Under GDPR and Dutch data protection law, you have several rights regarding your personal data:

  • Right of Access: You can request information about the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to certain types of processing, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, though this may be extended in complex cases.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you and relevant authorities of any data breaches as required by law.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Email: privacy@trustedpartner.world
Phone: +31 70 552 4061
Post: trustedpartner B.V., Kastanjelaan 185, 2596 BD The Hague, South Holland, Netherlands

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.